Terms & Conditions, Version 3 20250101
SolidTechnics Limited, Inc. Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
Mutual confidence and good cooperation are the basic elements of a lasting
business relationship. Nonetheless, we cannot refrain from negotiating general
sales and delivery conditions with our customers for the sake of a uniform and
prompt business handling, thus declaring null and void any other purchasing or
sales conditions.
Please note that our terms and conditions for purchases also apply. These automatically become active upon purchase. These conditions can be read on our homepage www.solidtechnics.com in the footer area.
Agreements between the SolidTechnics Ltd. and entrepreneurs or consumers:
1.
Scope
and definitions
1.1) The basis of an order or a contract will always be the general terms and
conditions of business of SolidTechnics Ltd. below.
With the conclusion of a contract you
confirm and acknowledge that you know them and that they are incorporated in
the contract.
1.2) Terms and conditions of the buyer are hereby expressly contradicted, also
for future commercial transactions. The General Terms and Conditions of
SolidTechnics Ltd. shall apply exclusively. This shall also be the case where
ordering parties refer to their own diverging terms in a letter of
confirmation.
1.3) Any agreed variations thereto shall only be binding if expressly confirmed
in writing by SolidTechnics Ltd.. Such deviations are only valid for the
particular business agreed upon.
1.4) Entrepreneurs within the meaning of these General Terms and Conditions are
all natural or legal persons or joint partnerships with legal capacity, in so
far as they act in pursuit of their commercial or professional occupation on
conclusion of the relevant legal transaction with us.
1.5) For the purposes of these General Terms of Business, consumer is to be
understood as any natural person, who concludes a legal transaction with an
object that can neither be ascribed to his/her commercial nor to his/her
free-lance activity.
1.6) We are entitled to assign entitlements arising from our business
relationships.
2.
Offer
and Estimate
2.1) Our quotations (Estimates) are without engagement, unless a deviating
provision is agreed in writing.
2.2) Technical details, advice or recommendations as well as assurance of
qualities by our staff are only binding for us when they have been confirmed in
writing.
2.3) Warranties and warranted properties shall apply only if they are confirmed
separately in writing in the contract by SolidTechnics Ltd..
2.4) General product descriptions, drawings, samples, models, illustrations,
dimensions or other details of performance are only approximate illustrative
pieces. They are only binding, if they are expressly agreed as binding in a
written confirmation letter.
2.5) Changes to construction - or form are reserved during the delivery period,
to the extent that these are insignificant changes in performance and are
reasonable for the ordering party.
2.6) Estimate expiration date is always related to time zone: Hong Kong
2.7) All prices are calculated with the actually currency rate from the day. If
the rates change more than 0,5% (+/-) on Order day, recalculation of the prices!
3. Sales order
3.1) After accepting the offer
(Estimate), the customer receives a sales order. With this sales order, the
customer accepts all terms and conditions in the offer and these Standard terms.
4. Purchase order
4.1)
After we accepting the offer (Estimate), the supplier receives a purchase
order. With this purchase order, the supplier accepts all terms and conditions
in the Purchase order and these Standard terms.
5.
Warranty
/ exclusion
5.1) Unless there are particular agreements in writing, the legal period of warranty
shall be applied according to the ABGB.
5.2) The purchaser is responsible for promptly checking the products delivered
by the seller for defects, quantity and quality and to immediately report to
the seller any defects and deviations in quantity or quality.
5.3) Complaints and objections of any kind must be immediately notified in
writing including a precise description of the fault, otherwise loss of
warranty and damage compensation claims results. Shall be given immediate
written notice of all defects, stating the possible causes. This must be made
to us immediately in writing, but not later than 7 days after receipt of
delivery. Complaints and objections made orally, by telephone or not notified
immediately will be rejected. Any hidden defects are to be communicated
immediately after their discovery. After the carrying out of an agreed
acceptance, notice of any defect which should have been detected during
acceptance shall be excluded.
5.4) If the object of supply shows defects or if the scope of supply does not
correspond to the confirmation of order or if promised features lack or if the
object of supply becomes defective within the period of warranty, the Seller is
entitled - excluding further warranty claims - to choose an option between maintenance
or substitute delivery.
5.5) Notice of defects and objections of any kind have to be done at the place
of the Contractor's domicile indicating the description of the fault as precise
as possible and the customer has to pass over the defected materials or
services. The seller has the right to to carry out improvements to any defects,
to repair them or to provide replacement goods. The return dispatch of
complained goods to the Seller has to be effected without costs for the latter
and at the risk of the Buyer.
5.6) Customer has no warranty claims
- defects resulting from inappropriate handling or overstraining
- if the delivery item has been tampered with by a third person or altered by
incorporating parts not originating from us
- if legal or our mounting and treatment instructions are not followed by the
buyer or his customers, unless the deficiency does not result from this
non-observance
- if the delivery item has been produced on the basis of the specifications,
especially according to drawings, of the orderer, and the deficiency of the
delivery item is caused by these specifications/drawings
- incorrect assembly or initial operation by the customer or third parties
- in the case of natural wear
- damage during transport
- improper storage
- in case of interfering operation conditions
- in case of chemical, electrochemical or electrical influences
- in case of non-performance of necessary services or insufficient maintenance.
- event of improper use or excessive use
- if legal provisions, or operation or installation instructions of
SolidTechnics Ltd. have not been followed
5.7) For any costs arising (installation, de-installation, transport,…)
5.8) Restrictions of warranty are to be assigned entirely to any buyers with
the obligation for further assignment to further buyers.
5.9) property damage, pure financial losses and consequential damages are
excluded, as well as shortcomings or defects, which were caused by misuse,
neglect, accident or improper installation.
5.91) We disclaim any responsibility if the goods seized at customs by reasons
below:
- Customs conditions change after sales order date
- Falsification of documents by our subcontractors
- False information from the customer to us
6.
Final
clauses
6.1) Data protection policies and standards may vary over time. To ensure our
customers best possible protection SolidTechnics Ltd. is regularly adapting its
privacy protection. Our customers will be advised of any changes on this
web-page on a timely basis. Therefore, you should periodically check our
privacy protection statements.