Live Quality Control – Real-Time Transparency for Our Customers

At SolidTechnics, we believe that trust and transparency are the foundation of successful international procurement. That’s why, for over a year now, we’ve been offering our customers a unique service: Live Quality Control via real-time video transmission.
When our customers request a live inspection—especially for initial supplier audits—we first coordinate with the selected supplier and obtain approval for the video session. Once granted, we align the schedules of all parties involved to ensure optimal timing across time zones.
On the scheduled day, our team on-site connects with the customer via ZOOM, guiding them through a live company tour. Customers can:

•     Observe quality control processes in real-time
•     Ask questions directly
•     Clarify specifications and concerns immediately
•     Get a first-hand impression of the supplier’s facilities and professionalism

This level of direct participation and real-time insight is particularly valued by our regular customers. It builds confidence, shortens decision cycles, and prevents costly misunderstandings.

•     Full transparency – See exactly what we see
•     Direct interaction – No delays or miscommunication
•     Flexible and efficient – No need to travel
•     Tailored timing – We adjust to your business hours